Privacy Policy: Safeguarding Your Personal Information with Transparency and Trust
PRIVACY POLICY
What is a privacy policy?
A privacy policy is a statement or legal document that explains how an organization collects, uses, stores, and protects the personal information of its users or customers. It outlines the types of data the organization gathers (such as names, email addresses, or payment details), how that data is used (for example, for improving services or marketing), and the measures in place to safeguard it.
A privacy policy typically covers the following key points:
Data Collection: What information is being collected from users (e.g., personal data, usage data, cookies, etc.).
Data Use: How the collected information is used (e.g., for processing transactions, providing services, or improving user experience).
Data Sharing: Whether or not the organization shares data with third parties and, if so, under what circumstances.
Data Protection: The steps taken to protect personal data, including security measures and compliance with relevant laws.
User Rights: What rights users have regarding their data, such as access, correction, deletion, or opting out of certain data uses.
Cookies and Tracking: If applicable, how cookies or other tracking technologies are used to collect information.
Changes to the Policy: How users will be informed of any updates or changes to the privacy policy.
Privacy Policy – PlanBet
Introduction
At PlanBet, we are committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you access or use our services. By using our website or platform, you agree to the practices described in this policy.
Please read this policy carefully. If you do not agree with the terms outlined here, please do not use our services.
Information We Collect
We collect two types of information:
Personal Information
This includes information you provide directly to us when you create an account, make a deposit, or interact with our platform. The types of personal information we collect may include:- Name
- Email address
- Date of birth
- Address
- Phone number
- Payment details (credit/debit card information, e-wallet details, etc.)
- Identity verification documents (if applicable)
Non-Personal Information
We also collect data about your usage of our platform and website through automated processes such as cookies and web analytics tools. This may include:- IP address
- Browser type and version
- Device type and operating system
- Location data (if applicable)
- Pages visited on our website
- Time spent on pages
- Referrer URL (the page you visited before coming to our website)
How We Use Your Information
The information we collect is used for the following purposes:
- Account Management: To create and manage your account, and to provide you with a personalized experience.
- Transaction Processing: To process deposits, withdrawals, and other transactions.
- Customer Support: To respond to your inquiries, support requests, and to provide assistance.
- Promotions and Marketing: To send you updates, promotional offers, and other communications related to your account and our services. You may opt-out of marketing emails at any time.
- Security and Fraud Prevention: To verify your identity, detect and prevent fraudulent activities, and ensure the security of your account.
- Compliance with Legal Requirements: To comply with regulatory and legal obligations, including anti-money laundering (AML) and know your customer (KYC) procedures.